Operations Design Analysis: Herman Miller



“At best, the view of sustainability as an endless journey of incremental steps does a disservice to managers seeking to square economy with ecology sooner rather than later. At worst, it serves as an excuse for inaction when it comes to building a truly sustainable business.” -Gregory Unruh

To quote a great operations professor, “It’s not just about doing things right, it’s also about doing the right thing.” We believe that Herman Miller lives by this statement and that it is the main reason why it chose to undertake the strategic environmental initiative. Therefore, Herman Miller must use the TPU instead of the PVC for the Mirra Chair.


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