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Case: Burroughs Wellcome and AZT
Key Players: Shepherd, Haigler, Berry
Action Required: Key players must decide whether to:
- Option 1: Maintain status quo - no change to price or dosage
- Option 2: Drop price per dosage only
- Option 3: Drop recommended dosage amount only
- Option 4: Drop both price and recommended dosage
Company Factors - Strengths: R&D Focus, reputation/notoriety/Nobel prizes, high social capital, sole producer, strong financing, multi-national - Weaknesses: Bad PR from ACT-UP and others, high R&D costs to cover.
Channel Factors - No BW marketing, anti-BW campaign - ACT-UP (grassroots, bad PR), prescription/knowledge only doctor access
Consumer Factors - Homosexuals, drug-addicts, hemophiliacs, limited insurance, limited-to-no income, no cure/growing demand
Competitor Factors - No current competitors, future competitors could emerge, govt. regulations/restrictions barrier to entry, new drug development being fast-tracked, underground providers, overseas imports
Marketing Environmental Factors - FDA regulated steps/trials, Congressional hearings, growing awareness could slow spread of HIV, boycotts of other product lines threatened.
(see Exhibits 3&4 for Industry Analysis and Product Life Cycle Predictions)
Pros & Cons of Options: Option 1: Maintain status quo - no change to price or dosage Pros: Maintain current market share, appear not to cave to pressure Cons: Competitors, vulnerability, boycotts, ACT UP attention Option 2: Drop price per dosage only Pros: More affordable, more prescriptions, better PR Cons: High rates of anemia/toxicity, less healthy consumer, death-rate turnover higher) Option 3: Drop recommended dosage amount only Pros: Less toxicity, consumer price savings on quantity of pills needed, less toxicity from reduced dosage yields longer life/longer lasting customers and pill use Cons: Lower revenue, less positive PR Option 4: Drop both price and recommended dosage Pros: Overt/obvious price savings to consumer, better product value, better dosage, less heat from protestors, no impact on other lines, potential boost to stock Cons: Lot less revenues than status quo, but would grow from possible expansion of market due to greater access and demand
(see Exhibit 1 for price results comparison of Options 1-4)
Recommendations: We recommend Option 4, reduce the dosage to 500mg/day and reduce the price by 20% to $1.20/100mg pill. This option allows us to access a broader market, reduce/eliminate bad publicity and its effects on stock prices and stockholders, and better serve price demands of the target market. Further, drop in dosage offsets product price reduction. (Exhibit 2)
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